“They start with the mentality of seeing employees as assets to be maximized.”
– Zaynep Ton of MIT’s Sloan School of Management, on retailers such as QuikTrip, Trader Joe’s and Costco Wholesale that are paying workers living wages. Such retailers consistently report better operational efficiency, better customer service, and better sales than their low-wage competitors (Source: http://bit.ly/1zDQV1z)